State Farm® Insurance Agent Kathy Northrop

"Needed them to step in when 2024 claim went awry with State Farm Claims, a humbling experience. Bureaucracy. 2014 rating comments below Nothing short of 5 stars for this agency. They were so good (honest, professional, good value etc. - shout out to Tami!)"

"Staff never return calls, misinformation. Update another issue we'll see if Kathy actually calls back this time."

"State Farm- Kathy Northrops office; this office has outstanding customer service. Tami and Emma both go above and beyond to answer questions, research and identify insurance policy needs. I have been a client here for over 30+ years (little break for a few). This office and staff have customer service down. Thank you so much for the excellent support through the years!!"

"Kathy sat with us for more than 3 hours answering all our questions patiently. Not only was she pleasant to talk to, she customized the coverage to fit our situation to maximize cost effectiveness. I highly recommend her to anyone with insurance needs."

"Wasn’t approved, I’m assuming the consumer report that they did make me disqualified! Don’t have any accidents or speeding tickets so I’m lost. Other than that the lady was knowledgeable and had great customer service."

"Tammy is the best. Has been taking care our family needs for over 2 decades. I highly recommend this agency."

"I would give Kathy 6 stars, but 5 is all I am allowed to give. She and her people have taken great care with any issues I have had, and kept my cost for insurance reasonable. Add to that the personal touch and you couldn't want a better agent and company."

"I would highly recommend Kathy Northrop to anyone that is looking to work with an outstanding and ethical agent. She has an amazing and incredible team and I love working with Anders, He took the time to go through my coverage options, detail oriented, listen to my concerns, questions, and provided information. He made sure I got the protection I wanted and didn't know I could have and feel safe, protected and with a peace of mind that I am taken care of. Thank you so much!"

"Our agent is Tammy. She is very welcoming and knowledgeable with the different policies. She is very helpful and a good resource. Would recommend 👌 👍"

"Very comprehensive, good info and coverage"

"During a recent insurance claim related to water damage, William Right, at Kathy Northrop's office, was my most reliable help. He was instrumental in obtaining information for me and helping me navigate a system that was confusing and at times unresponsive. Totally appreciate his help, reliability and professionalism."

"This was the more personalized cover I wanted. Easy to switch and customize."

"I had a meeting with Kathy and she was very friendly and extremely helpful when discussing the different policies I have with them. She made everything understandable and showed me different policy options I could go with to get the perfect coverage for what I need."

"Very kind and friendly staff."

"Got my Notary Bond from this office and Tami Haberman suggested I get Errors and Omissions coverage as well. Just an $81 premium for 4 years of coverage. It’s great to get advice and service from a knowledgeable and professional organization. If you have relied on Attorneys Notary Service for your bond in the past, check out this State Farm office in Everett- it’s worth the drive."

"Very friendly and knowledgeable. Best experience I've had with not just any other insurance company, but by far the best broker of State Farm I have experienced in 14 yrs."

"Kathy's team has been easy to communicate with and helpful! Very satisfied with my experience."

"I love the service they give to me."

"Whenever I call I hope William will answer the phone. He is so helpful and always takes care of whatever needs or questions I have. A true friend not just a good neighbor!!!"

"William Right is very helpful. It turns out I got some incorrect information from someone else in the past, and he worked to correct it and has been very easy to communicate with. He always gets back to me quickly and helps make sense of anything I don't understand. With the discounts State Farm offers, I've been able to get a much lower rate than I did with my previous insurer. Can't ask for much better than great rates and easy communication."

"I love knowing that if I have any questions I can just call the office and get to talk with some very nice and helpful people. William is awesome!"

"Thank you Emma for your advice and assistance with my insurance needs. You provided me with better coverage at a lower cost than my previous company, and now I have an actual person to help me if I need it! I will recommend you and your agency to all my friends and family!"

"I recently moved to Washington from Ohio and needed a State Farm agent to transfer my auto insurance policy over to my new location. One of the agents here, Emma, was fantastic in helping me get things sorted out in a professional, friendly and easy-to-talk-to manner. Thanks to her, I'm paying even less for my car insurance than I had in Ohio for nearly the exact same policy, which absolutely blows my mind given the cost of living here is otherwise so much higher. If Emma is any indication of the type of service you can expect at this State Farm location, I can wholeheartedly recommend Kathy Northrop's to anyone looking for insurance."

"I left State Farm a couple years ago thinking I could save a few dollars with another insurer. I'm happily back with Kathy and her team. Excellent, personal service. My team is a quick phone call away."

"Son muy amables las personas que trabajan ahii los felicito"